Effective Date: December 2024

Muuv, LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our fitness studio, use our website, or interact with us in other ways.

Information We Collect

We collect personal information that you provide directly to us when you sign up for classes, purchase memberships or merchandise, create an account, or communicate with us. This may include:

  • Personally Identifiable Information: Name, email address, phone number, date of birth, and mailing address.

  • Payment Information: Credit or debit card details, billing information, and transaction history.

  • Fitness Information: Health data, physical fitness goals, preferences, and emergency contact details.

  • Online Usage Information: When you visit our website or use our mobile app, we may collect information about your device, browser type, IP address, and browsing behavior using cookies and other tracking technologies.

How We Use Your Information

We use the information we collect to:

  • Provide our services, including scheduling classes, processing payments, and managing memberships.

  • Improve and personalize your experience at our studio and on our website.

  • Send you important updates, such as class cancellations, schedule changes, promotions, and events.

  • Respond to your inquiries and provide customer support.

  • Analyze usage patterns to improve our offerings and website functionality.

How We Share Your Information

We do not sell your personal information to third parties. We may, however, share your information with trusted third-party service providers who assist us in operating our studio and delivering our services. This may include:

  • Payment Processors: To securely process transactions.

  • Marketing Platforms: To send promotional emails or advertisements (with your consent).

  • Scheduling Software Providers: To manage class bookings and appointments.

  • Data Analytics Providers: To analyze website traffic and improve user experience.

We may also share your information if required by law, to protect our rights, or in the event of a merger or acquisition.

cookies and Tracking Technologies

We use cookies and similar technologies to collect online usage information, enhance your browsing experience, and provide personalized content. You can control the use of cookies through your browser settings. However, disabling cookies may affect certain functionalities of our website.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Correction: You may access, update, or correct your personal information by logging into your account or contacting us directly.

  • Data Portability: You may request a copy of your data in a portable format.

  • Opt-Out: You may opt out of marketing emails at any time by following the unsubscribe instructions in the email or by contacting us directly.

  • Deletion: You may request that we delete your personal information, subject to legal or contractual obligations.

Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third-party websites, and we encourage you to read their privacy policies.

Children’s Privacy

Our services are not directed toward individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will promptly delete it.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be effective when posted on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at: